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About Us Wycombe Phonecards are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Wycombe Phonecards
2 Wellesbourne Gardens, Terriers, High Wycombe, Buckinghamshire, HP13 5QR, United Kingdom.
Phone: 01494 441112
Fax: None
Email: sales@wycombephonecards.com
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

The following payment options are available:

1) Cash in any convertible currency by banknote only. For your own safety this should be sent by Registered and Insured mail. We cannot be responsible if your payment does not reach us. Overpayments due to 'round ups' will be compensated for with extra cards. Underpayments will not be accepted and will be returned at your cost unless the shortfall is made up.

2) Cheques (checks) are accepted in Sterling (UK Banks only). US Dollar personal and cashier checks are fine as we have a US Dollar account. All cheque (check) payments should be made out to 'Wycombe Phonecards.

3) Money Orders in Sterling or US Dollars are accepted.

4) UK Postal Orders are accepted. These should be made out to 'Wycombe Phonecards' and crossed. Postal Orders from other countries are not accepted.

5) Bank drafts in Sterling or US Dollars are accepted.

6) We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet.

7) Payment may be made through Paypal to 'sales@wycombephonecards.com'. Please make sure you clearly indicate what the payment is for. We will only ship orders paid for by Paypal to the address registered with them.

CURRENTLY WE DO NOT CHARGE VAT - SO PLEASE IGNORE THIS ON ANY DOCUMENTATION OR INVOICING.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We charge a flat fee for shipping and handling as follows:

UK orders add 50p - this is for any number of single items purchased and sent in one package under £30 in total value. This is by First Class mail. For bulk and wholesale orders the postage and packing charge will be indicated on the item description. For Registered mail please add £3.50. Please note that all orders over £30 will ONLY be sent by Registered mail.

Europe orders add £1.00 - this is for any number of single items purchased and sent in one package under £30 in total value. This is by ordinary airmail mail. For bulk and wholesale orders the postage and packing charge will be indicated on the item description. For Registered mail please add £3.50. Please note that all orders over £30 will ONLY be sent by Registered mail.

Rest of the World orders add £1.50 - this is for any number of single items purchased and sent in one package under £30 in total value. This is by ordinary airmail mail. For bulk and wholesale orders the postage and packing charge will be indicated on the item description. For Registered mail please add £3.50. Please note that all orders over £30 will ONLY be sent by Registered mail.
Delivery Schedule We deliver your order right away. We will normally send your order to you in three business days .
Tax Charges At the current time no VAT is added to any order.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. If any item is faulty or damaged we will refund in full if a replacement is not needed or not available. Returns for any other reason may have a re-stocking fee charged at our discretion which will be a maximum of 20% of the original invoice. Unless otherwise stated all items offered are genuine. We do not sell forged or fake items unless they are described as such.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01494 441112 - International +44 1494 441112 or write to us at Wycombe Phonecards, 2 Wellesbourne Gardens, Terriers, High Wycombe, HP13 5QR, United Kingdom.
Privacy Policy Wycombe phonecards do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms When placing an order we will hold items awaiting payment for up to 14 days. If the order has not been paid for in this period the ordered items will be placed back into stock and the defaulter blacklisted.